Jili365 Terms and Conditions — Know Your Rights and Responsibilities

By accessing the jili365 platform, creating an account, making a deposit, or placing a bet, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. These Terms are effective from the moment you complete the jili365 registration process.

If you do not agree with any part of these Terms, you must not register an account or use any jili365 service. Continued use of the platform after any amendments to these Terms constitutes acceptance of the updated version.

To register and play at jili365, you must meet all of the following requirements at the time of registration and at all times while your account is active:

• You must be at least 21 years of age. Jili365 strictly enforces this age requirement in compliance with Philippine gaming regulations. Accounts found to belong to players under 21 will be immediately closed and any balance forfeited.
• You must be a natural person — corporate entities, partnerships, and non-individual registrants are not permitted to hold jili365 accounts.
• You must be physically located in a jurisdiction where online gaming is not prohibited by local law at the time of play.
• You must not be listed on any self-exclusion register applicable to Philippine gaming platforms.
• You must have the legal capacity to enter into binding agreements under Philippine law.

Jili365 reserves the right to request identity verification at any point. If you cannot produce satisfactory verification documents, your account may be restricted or closed pending resolution.

Each person is permitted to hold one jili365 account only. Creating duplicate or multiple accounts — whether using different names, phone numbers, email addresses, or device profiles — is a serious violation of these Terms and will result in the permanent closure of all associated accounts and forfeiture of any balances held within them.

When registering, you must provide accurate and complete information. This includes your full legal name, date of birth, Philippine mobile number, and any other details requested during the registration process. Providing false information is grounds for immediate account termination.

You are solely responsible for keeping your jili365 login credentials confidential. Do not share your password with anyone, including family members. If you believe your account has been accessed without your authorisation, contact jili365 support immediately. You are responsible for all activity that occurs on your account until the point you notify us of unauthorised access.

All jili365 account balances are held in Philippine Peso (PHP). Deposits must be made using payment methods that belong to you — you may not fund your account using payment credentials owned by another person.

The following deposit methods are currently accepted on jili365:

• GCash
• Maya
• GrabPay
• Coins.ph
• InstaPay bank transfer
• PESONet bank transfer
• BDO, BPI, and UnionBank online banking
• Visa and Mastercard debit/credit cards

Minimum and maximum deposit amounts are displayed at the point of transaction. These limits may change at jili365's discretion. Deposits made through methods not listed above are not supported and may be returned less any applicable fees charged by the payment provider.

Jili365 does not accept cash deposits. All transactions must pass through the approved digital payment channels listed above. Deposits from third-party sources — including those received as gifts or transfers from other players — are not permitted and will be investigated under jili365's anti-money laundering procedures.

Withdrawal requests are processed to the same payment method used for deposits wherever technically possible. Jili365 may require you to complete identity verification before processing a withdrawal, particularly for first-time withdrawals or amounts above certain thresholds.

Typical processing times are as follows:

Jili365 reserves the right to delay withdrawal processing pending completion of verification checks. Funds subject to active bonus wagering requirements cannot be withdrawn until the applicable wagering conditions are fully met. Any attempt to circumvent bonus conditions before withdrawal will result in the bonus and associated winnings being voided.

Jili365 offers various promotional bonuses to registered players. Each promotion is subject to its own specific terms, which are published alongside the promotion. The general rules below apply to all jili365 bonuses unless a specific promotion states otherwise.

• Bonuses are available to eligible players as determined by jili365 at the time of the promotion. Jili365 reserves the right to exclude specific accounts from promotions.
• All bonus funds are subject to a wagering requirement before they or any associated winnings can be withdrawn. Wagering requirements and the eligible games for meeting them are specified per promotion.
• One bonus per promotion per account. Multiple accounts created to claim the same promotion will have all accounts closed and funds forfeited.
• Bonuses have an expiry period. Any unmet wagering requirements and unclaimed bonus funds expire at the end of this period.
• Jili365 reserves the right to withdraw, modify, or cancel any promotion at any time with reasonable notice to affected players.
• Evidence of bonus abuse — including systematic low-risk betting to meet wagering requirements, coordinated play between accounts, or exploitation of promotional structures — will result in bonus cancellation and may result in account closure.

All bets placed on jili365 are final once confirmed. A bet cannot be cancelled, amended, or reversed after confirmation unless jili365 determines that the bet was placed on an event or outcome that was subsequently void under applicable rules.

Jili365 sets minimum and maximum bet limits per game, table, market, and event. These limits are displayed within the game or market interface before you confirm your bet. Limits may be adjusted at jili365's discretion and may vary by account history or verification status.

In the event of a technical fault — including server errors, stream interruptions, or data feed failures — that affects the integrity of a round or bet, jili365 reserves the right to void the affected bet and return stakes to player accounts. Jili365 is not liable for losses incurred due to technical issues on the player's end, including internet disconnections.

• Live casino bets are settled based on the visible outcome from the physical table as confirmed by the studio feed.
• Sports bets are settled according to official results from the governing body of the relevant sport. Protest-period outcomes are respected once officially confirmed.
• In the event of a dispute, the version of events recorded on jili365 servers is treated as definitive.

The following activities are strictly prohibited on jili365. Engaging in any of the below may result in immediate account suspension, permanent closure, and forfeiture of account balances without appeal:

• Creating more than one jili365 account, or creating a new account after a previous account has been closed.
• Using automated software, bots, scripts, or any artificial intelligence tool to place bets, harvest data, or interact with jili365 systems.
• Colluding with other players to manipulate game outcomes or exploit bonus structures.
• Using payment credentials belonging to another person to fund your jili365 account.
• Engaging in, facilitating, or benefiting from any form of money laundering through the jili365 platform.
• Accessing or attempting to access jili365 systems through means not provided by the platform, including but not limited to hacking, scraping, or reverse engineering.
• Exploiting software bugs or errors to gain an unfair advantage. Any winnings derived from such exploitation will be voided.
• Misrepresenting your identity, location, or age during registration or verification.
• Harassing, threatening, or engaging in abusive communication with jili365 staff or other players via any chat or communication feature on the platform.

Jili365 actively monitors accounts for patterns consistent with the above behaviours using automated tools and manual review. Decisions made under this section are final at the discretion of jili365's compliance team.

Jili365 is committed to promoting safe and responsible gaming for all players on the platform. We recognise that for some individuals, gambling can become harmful, and we provide the following tools to help every jili365 player maintain control over their activity:

• Deposit limits: Set daily, weekly, or monthly deposit ceilings from your account settings. Limits take effect immediately and can only be decreased instantly — an increase requires a cooling-off period.
• Session time reminders: Configure automatic reminders that notify you when you have been playing for a specified duration.
• Cooling-off period: Temporarily suspend your jili365 account for a period of your choosing — from 24 hours up to 30 days.
• Self-exclusion: Permanently close your account and prevent re-registration for a minimum of six months. This option is irreversible for the duration of the exclusion period.

These tools are accessible from your account settings without requiring contact with support. Jili365 also encourages players who feel their gambling is no longer under control to reach out to support directly. Our team is trained to assist with responsible gaming concerns sensitively and without judgment.

Jili365 collects, processes, and stores personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its implementing rules. By registering a jili365 account, you consent to the collection and use of your personal information as described in our Privacy Policy.

The personal data we collect includes but is not limited to: your name, contact information, date of birth, payment information, device identifiers, and gameplay history. This data is used to operate and improve the jili365 platform, process payments, prevent fraud, comply with regulatory obligations, and communicate with you about your account and promotions.

Jili365 does not sell your personal data to third parties. We share data only with trusted service providers necessary to operate the platform (payment processors, identity verification services, game providers) and with regulatory bodies as required by law.

All content on the jili365 platform — including but not limited to the jili365 brand name, logo, website design, game interfaces, graphics, text, software, and promotional materials — is the intellectual property of jili365 or its licensors. Nothing in these Terms grants you any right to use jili365 intellectual property outside of your normal use of the platform as a registered player.

You may not reproduce, copy, distribute, or create derivative works from any jili365 content without prior written permission. Unauthorised use of jili365 trademarks or content for commercial purposes — including affiliate marketing not authorised in writing — is strictly prohibited.

Jili365 provides the platform on an "as is" basis. While we work to ensure the platform is available and performing correctly at all times, we do not guarantee uninterrupted access or error-free operation. Scheduled and unscheduled maintenance may cause temporary unavailability.

To the maximum extent permitted by Philippine law, jili365 is not liable for:

• Loss of winnings or opportunity to bet due to technical interruptions beyond our reasonable control.
• Financial losses resulting from your own gaming decisions.
• Losses caused by your failure to maintain account security.
• Indirect, consequential, or punitive damages of any kind arising from use of the jili365 platform.

Nothing in these Terms limits jili365's liability for fraud, death, or personal injury caused by jili365's gross negligence, or any other liability that cannot be excluded under Philippine law.

Jili365 reserves the right to suspend, restrict, or permanently close any account at its discretion if there is reasonable belief that:

• The account holder has violated any part of these Terms.
• The account is involved in fraudulent, illegal, or suspicious activity.
• The account holder has provided false registration information.
• The account is determined to belong to a person under 21 years of age.
• Closure is required to comply with a regulatory instruction or legal obligation.

Where an account is closed due to a Terms violation, jili365 may withhold account balances pending investigation. If the investigation finds that the account holder acted in good faith, any remaining balance after deducting relevant costs and void winnings will be returned through a jili365-approved channel.

You may request voluntary account closure at any time by contacting jili365 support. Any pending bets will be settled normally, and your remaining balance will be processed for withdrawal to your registered payment method.

Jili365 may update these Terms and Conditions at any time. When we make material changes, we will provide notice by displaying a notification when you next log in to jili365, sending a notification to your registered contact, or updating the "Last updated" date shown at the top of this page.

Continued use of the jili365 platform after the effective date of any changes constitutes your acceptance of the revised Terms. If you disagree with an amendment, you should close your account before the changes take effect by contacting support.

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising from or in connection with your use of jili365 that cannot be resolved through our internal complaints process will be subject to the exclusive jurisdiction of the competent courts of the Philippines.

To raise a complaint or dispute regarding your jili365 account, please contact our support team in the first instance. We aim to resolve all complaints within five (5) business days. If your complaint remains unresolved to your satisfaction after the internal process is complete, you may escalate to the relevant Philippine regulatory authority as applicable.

For questions about these Terms and Conditions, account-related matters, or anything else, please reach the jili365 support team via:

• Email: support@jili365.my
• Live Chat: Available 24/7 within your logged-in jili365 account

When contacting us about a specific account issue, please have your registered mobile number or email address ready for verification purposes. Our team is available around the clock and aims to respond to all email queries within 24 hours.